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		<title>A Christmas tale of why community matters</title>
		<link>http://edoldfield.wordpress.com/2011/12/23/a-christmas-tale-of-why-community-matters/</link>
		<comments>http://edoldfield.wordpress.com/2011/12/23/a-christmas-tale-of-why-community-matters/#comments</comments>
		<pubDate>Fri, 23 Dec 2011 11:48:19 +0000</pubDate>
		<dc:creator>Ed Oldfield</dc:creator>
				<category><![CDATA[Social media]]></category>
		<category><![CDATA[Other stuff]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Exmouth]]></category>
		<category><![CDATA[cats]]></category>

		<guid isPermaLink="false">http://edoldfield.wordpress.com/?p=363</guid>
		<description><![CDATA[When our 10-year-old cat Merlin went missing two weeks after we moved house, we realised we needed to act fast to find him. So the family went into action on two fronts &#8211; knocking on doors around our new home and spreading the message online. My daughter put up posters on lampposts on nearby streets [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=edoldfield.wordpress.com&amp;blog=11086610&amp;post=363&amp;subd=edoldfield&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<div id="attachment_364" class="wp-caption alignleft" style="width: 160px"><a href="http://edoldfield.files.wordpress.com/2011/12/img00218-20111223-0924.jpg"><img class="size-thumbnail wp-image-364" title="IMG00218-20111223-0924" src="http://edoldfield.files.wordpress.com/2011/12/img00218-20111223-0924.jpg?w=150&#038;h=112" alt="Merlin" width="150" height="112" /></a><p class="wp-caption-text">Merlin at home</p></div>
<p>When our 10-year-old cat Merlin went missing two weeks after we moved house, we realised we needed to act fast to find him.</p>
<p>So the family went into action on two fronts &#8211; knocking on doors around our new home and spreading the message online. My daughter put up posters on lampposts on nearby streets and we went out searching, asking neighbours if they had seen him. Meanwhile I<a href="https://twitter.com/#!/Ed_Oldfield" target="_blank"> tweeted </a>a picture of Merlin and an appeal for information with an #Exmouth hashtag.</p>
<p>The response was quick locally and via twitter. Neighbours promised to keep a lookout for our missing pet and online several followers - some who I knew personally and some I didn&#8217;t &#8211; retweeted my appeal, getting the message out to potentially thousands of people.</p>
<p>Thankfully three days later we got a phone call from the people who had moved into our old home to tell us Merlin had somehow found his way back there two miles across town. We found him bedraggled, limping and hungry &#8211; but pleased to see us after his adventure. He is now home recovering, and we will be keeping a close eye on him.</p>
<p>This story has a happy ending &#8211; and it illustrates for me how community works online as well as offline. It was good to get to know our new neighbours, who were all sympathetic and promised to help. That was comforting at an anxious time. And similarly the help online via twitter gave us reassurance that friends and strangers cared. Online and offline, people were going out of their way to help when we were in need.</p>
<p>My point is that online communities can offer action and support in a similar way to offline relationships. The results can be quick and effective in spreading a message and calling people to action. I saw a similar outpouring of concern, alongside practical help, with a <a href="http://www.facebook.com/groups/319489498063667" target="_blank">Facebook</a> campaign supporting people who lost their homes in a serious fire in Exmouth a couple of weeks ago.</p>
<p>Online communities can quickly extend the reach of help and support, providing reassurance and practical action. And that&#8217;s a timely message about our power to do good that shouldn&#8217;t be ignored, especially at Christmas.</p>
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		<title>Journalists facing a new regulatory regime</title>
		<link>http://edoldfield.wordpress.com/2011/07/24/journalists-facing-a-new-regulatory-regime/</link>
		<comments>http://edoldfield.wordpress.com/2011/07/24/journalists-facing-a-new-regulatory-regime/#comments</comments>
		<pubDate>Sun, 24 Jul 2011 21:13:40 +0000</pubDate>
		<dc:creator>Ed Oldfield</dc:creator>
				<category><![CDATA[Journalism]]></category>

		<guid isPermaLink="false">http://edoldfield.wordpress.com/?p=336</guid>
		<description><![CDATA[There is still a long way to go &#8211; police investigations, court cases and government inquiries &#8211; before the dust settles on the phone hacking affair and we can finally take stock of the new environment that will emerge for journalism. The fact is that a robust ethical framework for the day to day practice [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=edoldfield.wordpress.com&amp;blog=11086610&amp;post=336&amp;subd=edoldfield&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>There is still a long way to go &#8211; police investigations, court cases and government inquiries &#8211; before the dust settles on the phone hacking affair and we can finally take stock of the new environment that will emerge for journalism. The fact is that a robust ethical framework for the day to day practice of the profession already exists and is followed faithfully by the vast majority of journalists in the UK. It is the Editors&#8217; Code of Practice published by the Press Complaints Commission.</p>
<p><span id="more-336"></span>For anyone unfamiliar with it, you can see the details<a href="http://www.pcc.org.uk/cop/practice.html"> here</a>. I carry a copy in my wallet. I have referred to it frequently during my time as a reporter and news editor, on the basis that all the editors I have worked for in 25 years have insisted their journalists observe it strictly. The Code clearly sets out the required standard of behaviour for dealing with any situation that might arise, from intrusion into grief and privacy to dealing with children.</p>
<p>There&#8217;s nothing wrong with the Code. But there clearly has been a problem in enforcing it through a voluntary system when editors have apparently ignored it, as appears to have been the case at the News of the World.  I recall former editor Andy Coulson giving evidence at a trial that the Code of Practice formed part of his journalists&#8217; contracts of employment. That rings rather hollow now. The PCC, and the whole concept of the industry regulating itself, has been juded a dismal failure and is likely to be replaced by a new tougher system.</p>
<p>It&#8217;s sad that a whole profession is now being judged on the behaviour of a renegade few, operating in a culture that at best turned a blind eye to alleged illegal interception of phone messages. Meanwhile the senior executives enjoyed an apparently cosy relationship with politicians and the police at all levels, so it must have felt like they were operating in a privileged and protected position above the law. That&#8217;s not a position experienced by journalists in the regional media, who are hard at work holding local councils to account and campaigning on behalf of the communities they serve.</p>
<p>The allegations of wrong-doing at the News of the World will further diminish the reputation of journalists, making the day-to-day job more difficult. And we are all facing the prospect of a tighter regime policing conduct. It is ironic that after the Telegraph&#8217;s revelations about MPs&#8217; expenses, and the Guardian lifting the lid on phone hacking, it is MPs leading the charge, with a collection of the wealthy and powerful close behind, to impose tighter restrictions on the media. It seems the phone hacking scandal has wiped from the collective memort the public&#8217;s appetite  for more Press freedom following the superinjuction fiasco just a few short weeks ago.</p>
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		<title>Win a chance to break into TV news</title>
		<link>http://edoldfield.wordpress.com/2011/07/19/win-a-chance-to-break-into-tv-news/</link>
		<comments>http://edoldfield.wordpress.com/2011/07/19/win-a-chance-to-break-into-tv-news/#comments</comments>
		<pubDate>Tue, 19 Jul 2011 20:22:14 +0000</pubDate>
		<dc:creator>Ed Oldfield</dc:creator>
				<category><![CDATA[Journalism]]></category>
		<category><![CDATA[ITV News]]></category>
		<category><![CDATA[Media Trust]]></category>

		<guid isPermaLink="false">http://edoldfield.wordpress.com/?p=330</guid>
		<description><![CDATA[Media Trust and ITV News have launch Breaking Into News 2011; a competition to discover new talent and find top broadcast journalists of the future. The competition offers 18-25 year olds the chance to be mentored by experienced broadcast journalists from the ITV News network newsroom in writing, presenting and production skills. Six finalists will be [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=edoldfield.wordpress.com&amp;blog=11086610&amp;post=330&amp;subd=edoldfield&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Media Trust and ITV News have launch Breaking Into News 2011; a competition to discover new talent and find top broadcast journalists of the future. The competition offers 18-25 year olds the chance to be mentored by experienced broadcast journalists from the ITV News network newsroom in writing, presenting and production skills. Six finalists will be given the opportunity to develop their ideas and turn them into a news report.</p>
<p><span id="more-330"></span></p>
<p>Those shortlisted will present their news reports to a high-profile judging panel including ITV News managers, Mark Austin, Julie Etchingham and executives from Media Trust. The winner will be given the chance to work alongside the ITV News at Ten team for a day, be presented with an iPad to help with future projects, and the chance to have their final piece considered forinclusion on an ITV News platform.</p>
<p>Entrants need to submit a short description about themselves and their backgrounds, what they’d like their report to focus on and why they deserve the opportunity to break into news.   The entry form can be found at <a href="http://www.mediatrust.org/breakingintonews" target="_blank">www.mediatrust.org/breakingintonews</a>.</p>
<p>The closing date for entries is <strong>Monday 8 August 2011</strong> at midday. To enter and for terms and conditions please go to <a href="http://www.mediatrust.org./breakingintonews" target="_blank">www.mediatrust.org./breakingintonews</a>.</p>
<p><strong> </strong></p>
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		<title>Ways to get paid for writing online</title>
		<link>http://edoldfield.wordpress.com/2011/06/08/ways-to-get-paid-for-writing-online/</link>
		<comments>http://edoldfield.wordpress.com/2011/06/08/ways-to-get-paid-for-writing-online/#comments</comments>
		<pubDate>Wed, 08 Jun 2011 11:32:49 +0000</pubDate>
		<dc:creator>Ed Oldfield</dc:creator>
				<category><![CDATA[Journalism]]></category>
		<category><![CDATA[AdSense]]></category>
		<category><![CDATA[Demand Media]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Suite 101]]></category>
		<category><![CDATA[Wiki Experts]]></category>

		<guid isPermaLink="false">http://edoldfield.wordpress.com/?p=296</guid>
		<description><![CDATA[There are a variety of websites that will pay you to write online. For anyone wanting to get into journalism, they&#8217;re a place to start. In my experience, there is no magic formula to make a fortune. Set fees are low and revenue sharing models deliver sparse returns. I&#8217;m not saying it&#8217;s impossible to make [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=edoldfield.wordpress.com&amp;blog=11086610&amp;post=296&amp;subd=edoldfield&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>There are a variety of websites that will pay you to write online. For anyone wanting to get into journalism, they&#8217;re a place to start. In my experience, there is no magic formula to make a fortune. Set fees are low and revenue sharing models deliver sparse returns. I&#8217;m not saying it&#8217;s impossible to make money &#8211; but it will take a lot of graft and promotion to get anywhere. The lists of top earners published by sites like Demand are a tiny minority.</p>
<p>Better to see these sites as an opportunity to learn the trade. Feedback from editors can be helpful, and the detailed guides on house style are a good introduction to the discipline of writing for a specific publication. There are also useful guides about copyright and picture use. Choose a challenging assignment to get to grips with research techniques. Or write on a subject you have specialist knowledge about. Either way, you are compiling your online portfolio.</p>
<p>Like it or not, these sites, known as &#8220;content farms&#8221; are forming part of the online media landscape. Some say they are devaluing the status of professional journalism and as they are demand-led, with subjects chosen by trawling popular keywords used in online searches, drive down the value of content and lead to stories only being written to satisfy the mass market. The argument goes that this approach limits diversity and choice and is unlikely to encourage investigative work which serves the public interest.</p>
<p><span id="more-296"></span></p>
<p>Supporters say they are a natural result of the democratising force of the web, recruiting an army of low-paid scribes and allowing supply and demand to fix the price for content, The sites satisfy a niche, adding to the amount and depth of information available online and respond to demand for subject information. Why shouldn&#8217;t people be supplied with what they want? It&#8217;s basic market forces at work and the cream will rise to the top, with good and useful writing finding an audience.</p>
<p>Whatever your view, if you choose to get involved, maybe the reward of seeing your work approved by an editor and published online will be enough.</p>
<p>Another way of getting paid is, if you are confident enough in your ability,  to set up your own blog or website, add a block of Google ads via <a href="http://www.google.co.uk/adsense">AdSense</a>, and get writing and promoting your work via comments on related websites and social media such as Facebook and Twitter. That way you share the revenue with Google rather than a publisher site and have more control over how your work appears. Or you can set up a site free using services like <a href="http://www.blogger.com/" target="_blank">Blogger</a> or <a href="http://wordpress.com/" target="_blank">WordPress</a>, and just get writing, taking photos and shooting video.</p>
<p>If you want to find out more, here are links to sites that are recruiting freelance writers. Please use the comments below to share any experiences or to suggest more sites.</p>
<p><a href="http://www.demandstudios.com/">Demand Media Studios</a></p>
<p><a href="http://www.suite101.com/">Suite 101</a></p>
<p><a href="http://uk.wikio-experts.com/">Wikio Experts</a></p>
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		<title>Has Storify got the X Factor?</title>
		<link>http://edoldfield.wordpress.com/2011/06/06/has-storify-got-the-x-factor/</link>
		<comments>http://edoldfield.wordpress.com/2011/06/06/has-storify-got-the-x-factor/#comments</comments>
		<pubDate>Mon, 06 Jun 2011 08:00:46 +0000</pubDate>
		<dc:creator>Ed Oldfield</dc:creator>
				<category><![CDATA[Journalism]]></category>
		<category><![CDATA[Social media]]></category>
		<category><![CDATA[Cheryl Cole]]></category>
		<category><![CDATA[Storify]]></category>

		<guid isPermaLink="false">http://edoldfield.wordpress.com/?p=288</guid>
		<description><![CDATA[I&#8217;ve had another play with Storify, the curation tool that allows a user to create a timeline-style story of online content from all over the web including social media. This time I looked at the latest twist today in the saga of Cheryl Cole and her possible return to the US X Factor. Storify proved [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=edoldfield.wordpress.com&amp;blog=11086610&amp;post=288&amp;subd=edoldfield&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve had another play with Storify, the curation tool that allows a user to create a timeline-style story of online content from all over the web including social media. This time I looked at the latest twist today in the saga of Cheryl Cole and her possible return to the US X Factor. Storify proved a flexible way to search related tweets and news stories, and allowed me to merge them easily into a narrative. This is a great way to tell a story like this which quickly creates a wealth of content and responses online. It also makes it easy to find and include root sources and add a commentary. Here&#8217;s the link to the <a href="http://storify.com/ed_oldfield/will-cheryl-cole-return-to-us-x-factor">Storify</a> page.</p>
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		<title>Super-injunction fiasco puts judges and MPs on collision course</title>
		<link>http://edoldfield.wordpress.com/2011/05/23/super-injunction-fiasco-puts-judges-and-mps-on-collision-course/</link>
		<comments>http://edoldfield.wordpress.com/2011/05/23/super-injunction-fiasco-puts-judges-and-mps-on-collision-course/#comments</comments>
		<pubDate>Mon, 23 May 2011 21:23:58 +0000</pubDate>
		<dc:creator>Ed Oldfield</dc:creator>
				<category><![CDATA[Journalism]]></category>
		<category><![CDATA[Social media]]></category>
		<category><![CDATA[High Court]]></category>
		<category><![CDATA[Imogen Thomas]]></category>
		<category><![CDATA[John Hemming]]></category>
		<category><![CDATA[Ryan Giggs]]></category>
		<category><![CDATA[super-injunctions]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://edoldfield.wordpress.com/?p=283</guid>
		<description><![CDATA[So the cat&#8217;s half-way out of the bag &#8211; MP John Hemming today used Parliamentary privilege to name Manchester United footballer Ryan Giggs as the man identified on Twitter as being at the centre of the super-injunction saga. He had been named by 75,000 Twitter users as the subject of a super-injunction gagging the press [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=edoldfield.wordpress.com&amp;blog=11086610&amp;post=283&amp;subd=edoldfield&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>So the cat&#8217;s half-way out of the bag &#8211; MP John Hemming today used Parliamentary privilege to name Manchester United footballer Ryan Giggs as the man identified on Twitter as being at the centre of the super-injunction saga. He had been named by 75,000 Twitter users as the subject of a super-injunction gagging the press from repeating an allegation that he had an affair with former Miss Wales and Big Brother contestant Imogen Thomas. Meanwhile, two attempts to overturn the injunction at the High Court in London failed today &#8211; even though the Glasgow-based Herald newspaper effectively identified Giggs on Sunday, claiming the injunction had no effect under Scottish law. The Prime Minister has ordered a Parliamentary inquiry into privacy orders, telling ITV&#8217;s Daybreak it was unfair and unsustainable to ban newspapers from giving information widely available on the internet.</p>
<p><span id="more-283"></span>So it has taken a reality TV star and a footballer to highlight how the internet has changed the way we live and put the judiciary on collision course with MPs, some of whom fears judges are creating a privacy law by the back door. The judges say they are simply applying the European Human Rights Act, which includes a Right to Privacy and has already been passed into English law.</p>
<p>The episode exposes the fact that our institutions are lagging far behind the rapid pace of technological change. For generations the wealthy and powerful have relied mainly on compliant media, along with legal sanctions, to keep much scandal out of the public realm. But the internet has allowed that control to slip out of their grasp. Meanwhile people are asking why should there be a privacy law effectively available only to the wealthy to hide their wrongdoings? What does a right to privacy actually mean, and how is it weighed against the right to free speech? We seem to have got by without it in the UK before now.</p>
<p>The problem is that the internet means that the era of privacy is effectively over. And in many ways, that is how it should be. Gossip is human nature. In every village, school and workplace &#8211; wherever people interact regularly &#8211; few secrets can be kept for very long. The interactions on the internet just magnify these exchanges. Now that everyone is a publisher, we need a redefinition of the law as it governs privacy and free speech in the public space. Or bigger prisons to take today&#8217;s 75,000-plus injunction breakers, and the tens of thousands more who will undoubtedly follow.</p>
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		<title>Digital media helping to change people&#8217;s lives</title>
		<link>http://edoldfield.wordpress.com/2011/05/23/digital-media-helping-to-change-peoples-lives/</link>
		<comments>http://edoldfield.wordpress.com/2011/05/23/digital-media-helping-to-change-peoples-lives/#comments</comments>
		<pubDate>Mon, 23 May 2011 20:03:13 +0000</pubDate>
		<dc:creator>Ed Oldfield</dc:creator>
				<category><![CDATA[Social media]]></category>
		<category><![CDATA[digital media]]></category>
		<category><![CDATA[Media Trust]]></category>
		<category><![CDATA[Nominet Trust]]></category>

		<guid isPermaLink="false">http://edoldfield.wordpress.com/?p=280</guid>
		<description><![CDATA[Can digital media change people&#8217;s lives for the better? Media Trust thinks so, and is asking for people to come up with inspiring technology projects. The second Community Voices scheme is a one year UK-wide project &#8220;which aims to inspire, engage and empower communities who feel disadvantaged, isolated, or voiceless, with the confidence, skills, and access [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=edoldfield.wordpress.com&amp;blog=11086610&amp;post=280&amp;subd=edoldfield&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Can digital media change people&#8217;s lives for the better? Media Trust thinks so, and is asking for people to come up with inspiring technology projects. The second Community Voices scheme is a one year UK-wide project &#8220;which aims to inspire, engage and empower communities who feel disadvantaged, isolated, or voiceless, with the confidence, skills, and access to resources and funding that will enable them to make a meaningful difference to their lives using digital media.&#8221;</p>
<p><span id="more-280"></span>The focus this year is on communities which feel voiceless due to long-term illness, older age or disability. The Trust wants to support grass roots projects which use digital media to better access services and get their voices heard. Successful schemes will get funding for support from digital professionals, with the aim of showcasing ways to use digital media to make a difference.</p>
<p>Gavin Sheppard of Media Trust said: “We are extremely happy to be able to continue the scheme and help even more communities to get their voices heard, learn new skills and pass these on, creating a lasting legacy where the communities can teach and empower others in true big society style.”</p>
<p>Community Voices is funded by Nominet Trust. The closing date is midday on Monday, June 13. To apply, or for further information visit:<span style="text-decoration:underline;"><a href="http://www.mediatrust.org/community-voices" target="_blank">http://www.mediatrust.org/community-voices</a></span> or call the Community Voices team at Media Trust on 020 7871 5656.</p>
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			<media:title type="html">edoldfield</media:title>
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		<title>Another way for journalists to tell stories online</title>
		<link>http://edoldfield.wordpress.com/2011/05/21/another-way-for-journalists-to-tell-stories-online/</link>
		<comments>http://edoldfield.wordpress.com/2011/05/21/another-way-for-journalists-to-tell-stories-online/#comments</comments>
		<pubDate>Sat, 21 May 2011 22:10:49 +0000</pubDate>
		<dc:creator>Ed Oldfield</dc:creator>
				<category><![CDATA[Journalism]]></category>
		<category><![CDATA[Social media]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Flickr]]></category>
		<category><![CDATA[Storify]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://edoldfield.wordpress.com/?p=276</guid>
		<description><![CDATA[There&#8217;s a new online tool to tell stories, mixing content from across social media including Facebook, Twitter, YouTube and Flickr. It&#8217;s an interesting way to curate and combine sources. I had a quick go and created a Storify about the Devon County Show, selecting tweets, Facebook updates, news stories, photos and videos. You can see [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=edoldfield.wordpress.com&amp;blog=11086610&amp;post=276&amp;subd=edoldfield&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>There&#8217;s a new online tool to tell stories, mixing content from across social media including Facebook, Twitter, YouTube and Flickr. It&#8217;s an interesting way to curate and combine sources. I had a quick go and created a Storify about the Devon County Show, selecting tweets, Facebook updates, news stories, photos and videos. You can see it by clicking this link (javascript won&#8217;t embed in this WordPress-hosted blog).</p>
<p><a href="http://storify.com/ed_oldfield/devon-county-show">http://storify.com/ed_oldfield/devon-county-show</a></p>
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		<title>Through choppy waters on the good ship Customer Service</title>
		<link>http://edoldfield.wordpress.com/2011/05/13/through-choppy-waters-on-the-good-ship-customer-service-by-email/</link>
		<comments>http://edoldfield.wordpress.com/2011/05/13/through-choppy-waters-on-the-good-ship-customer-service-by-email/#comments</comments>
		<pubDate>Fri, 13 May 2011 09:18:23 +0000</pubDate>
		<dc:creator>Ed Oldfield</dc:creator>
				<category><![CDATA[Other stuff]]></category>
		<category><![CDATA[Brittany Ferries]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[email]]></category>

		<guid isPermaLink="false">http://edoldfield.wordpress.com/?p=265</guid>
		<description><![CDATA[I thought I&#8217;d share an email exchange between my wife Zara and a Cornish travel agency when she made an inquiry about a trip on Brittany Ferries&#8217; Pont Aven flagship. Start at the bottom and read up. Any analysis from customer relations specialists, or indeed marine architects, would be welcome.  From: John Hill Sent: Thursday, May 12, 2011 [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=edoldfield.wordpress.com&amp;blog=11086610&amp;post=265&amp;subd=edoldfield&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><strong>I thought I&#8217;d share an email exchange between my wife Zara and a Cornish <a href="http://www.wessexcontinental.co.uk/spain_cruise.php">travel agency</a> when she made an inquiry about a trip on Brittany Ferries&#8217; Pont Aven flagship. Start at the bottom and read up. Any analysis from customer relations specialists, or indeed marine architects, would be welcome. </strong></p>
<p><strong><span id="more-265"></span>From:</strong> John Hill</p>
<p><strong>Sent:</strong> Thursday, May 12, 2011</p>
<p><strong>To:</strong> Zara</p>
<p>Hello</p>
<p>Here is my final comment on this topic.</p>
<p>The ship has cabins, most of which are called 2-berth cabins or 4-berth cabins (not my definitions but accepted maritime definitions).</p>
<p>In a 2-berth cabin there is a two-tier structure known as a bunk in which there is a ground berth and an upper berth. In a 4-berth cabin there are 4 such berths. Many people take a 4-berth cabin and pay the supplement for exclusive use and thus they end up with two ground berths (or beds, if you wish) and the other two are superfluous and not used.</p>
<p>regards</p>
<p>John R Hill</p>
<p>Wessex Continental Travel Co</p>
<p><strong>From:</strong> Zara</p>
<p><strong>Sent:</strong> Thursday, May 12, 2011 12:35 PM</p>
<p><strong>To:</strong> John Hill</p>
<p><strong>Subject:</strong> Re: Brittany Ferry Cruise</p>
<p>Thank you for your reply.</p>
<p>However, could you please clarify the difference between bedded and berth then please?</p>
<p>According to the Chambers dictionary, a berth is a bed on a ship/boat.</p>
<p>Therefore, I understood a 2 bedded cabin to be the same as a 2 berth cabin.</p>
<p>Could you therefore clarify  how 2 people sleep in a 2 berth cabin if it isn&#8217;t a  2 bedded cabin?</p>
<p>If you could reply to the email address below, I would appreciate it.</p>
<p>(email address removed)</p>
<p>Regards,</p>
<p>Zara Oldfield</p>
<p><strong>From:</strong> John Hill</p>
<p><strong>Sent:</strong> Thursday, May 12, 2011 12:09 PM</p>
<p><strong>To:</strong> Zara</p>
<p><strong>Subject:</strong> RE: Brittany Ferry Cruise</p>
<p><em>Sorry you feel offended. Just telling you the way it is. </em></p>
<p><em>There are no 2-bedded cabins as stated. There are 2-berth cabins – but here is what your message said-  </em></p>
<p><em> </em></p>
<p>The prices are based on 2 people sharing a 2 berth cabin, but then it says please note that there are no 2 berth cabins on this cruise<em>.(No it doesn’t)</em></p>
<p><em> </em></p>
<p><em>to which I replied, quite comprehensively I thought.</em></p>
<p><em> </em></p>
<p><em> </em></p>
<p><em> </em></p>
<p><em> </em></p>
<p><strong>From:</strong> Zara<br />
<strong>Sent:</strong> 12 May 2011 10:54<br />
<strong>To:</strong> John Hill<br />
<strong>Subject:</strong> Re: Brittany Ferry Cruise</p>
<p>Yes, I have read it again. Your website clearly states in orange (copied and pasted below):</p>
<p>High season (all departures July, August &amp; September)<br />
supplement &#8211; £10 per adult<br />
<em><strong>(NB: There are no 2-bedded cabins on the ship or 2-berth cabins with porthole)</strong></em></p>
<p>Thanks for getting back to me. However, customer services clearly isn&#8217;t a priority for you, so I will look elsewhere to make a booking.</p>
<p>Kind regards,</p>
<p>Zara Oldfield</p>
<p><strong>From:</strong> John Hill</p>
<p><strong>Sent:</strong> Thursday, May 12, 2011 10:34 AM</p>
<p><strong>To: </strong>Zara</p>
<p><strong>Subject:</strong> RE: Brittany Ferry Cruise</p>
<p><em>Read it again!!  It says that there are no 2-berth <span style="text-decoration:underline;">outside</span> cabins available.(There are only 8 on the ship and they go very quickly to full fare paying passengers)</em></p>
<p><em> </em></p>
<p><em>It’s £99 per person in a 2-berth cabin and there is a supplement for a 4-berth cabin of £40 as stated, or £60 for a 4-berth outside cabin.</em></p>
<p><em> </em></p>
<p><em>The nicer cabins are never discounted as full fare paying passengers are more than adequate to fill them. On average, full fares are about twice the cost of a minicruise.</em></p>
<p><em> </em></p>
<p><em>cheers</em></p>
<p><em> </em></p>
<p>John R Hill</p>
<p>Wessex Continental Travel Co</p>
<p><em> </em></p>
<p><strong>From:</strong> Zara<br />
<strong>Sent:</strong> 12 May 2011 10:06<br />
<strong>To:</strong> admin@wessexcontinental.co.uk<br />
<strong>Subject:</strong> Brittany Ferry Cruise</p>
<p>Hello,</p>
<p>I&#8217;ve just been looking at cruise options on the Brittany Ferry Pont Aven.</p>
<p>Could you please clarify something please?</p>
<p>The prices are based on 2 people sharing a 2 berth cabin, but then it says please note that there are no 2 berth cabins on this cruise.</p>
<p>Therefore, how much would it cost for 2 people to go on either cruise?</p>
<p>I&#8217;m presuming that we would have to pay a surcharge for a 4 berth cabin?</p>
<p>Also, why are there none of the nicer cabins available? I&#8217;d love to know please.</p>
<p>I look forward to hearing from you.</p>
<p>Kind regards,</p>
<p>Zara Oldfield</p>
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		<title>Tarnished image of the regional &#8216;churnalist&#8217;</title>
		<link>http://edoldfield.wordpress.com/2011/05/09/tarnished-image-of-the-regional-churnalist/</link>
		<comments>http://edoldfield.wordpress.com/2011/05/09/tarnished-image-of-the-regional-churnalist/#comments</comments>
		<pubDate>Mon, 09 May 2011 09:00:40 +0000</pubDate>
		<dc:creator>Ed Oldfield</dc:creator>
				<category><![CDATA[Journalism]]></category>
		<category><![CDATA[academy schools]]></category>
		<category><![CDATA[DCSF]]></category>
		<category><![CDATA[regional media]]></category>

		<guid isPermaLink="false">http://edoldfield.wordpress.com/?p=250</guid>
		<description><![CDATA[If you&#8217;re a journalist working in the regional media, what do you think people think of you? A trusted guardian of local democracy, educating, informing and entertaining, exposing wrongdoing and holding the powerful to account? Well think again. When I had a look at a government advice document to schools on how to deal with [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=edoldfield.wordpress.com&amp;blog=11086610&amp;post=250&amp;subd=edoldfield&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>If you&#8217;re a journalist working in the regional media, what do you think people think of you? A trusted guardian of local democracy, educating, informing and entertaining, exposing wrongdoing and holding the powerful to account? Well think again. When I had a look at a government advice document to schools on how to deal with the media, it was interesting to see the perception of working life in the 2011 local media newsroom.</p>
<p><span id="more-250"></span>The guide called &#8216;Working With the Media&#8217; in the Acadamies Communication Toolkit, published by the Department for Children, Schools and Families, includes: &#8221;The prosaic reality is that in relation to other skilled graduates, journalists are relatively low paid and desk bound. A newly qualified journalist will almost certainly earn sinificantly less than a newly qualified teacher and may work a 60 hour week as a minimum.</p>
<p>&#8220;They have to churn out several stories a day, and will probably take most of these from press releases or from syndicated services such as the Press Association. They will localise these stories, or make them &#8216;theirs&#8217; by conducting telephone interviews from their desks.</p>
<p>&#8220;The undercover, investigative journalism we see in films does not happen on local newspapers. They&#8217;re money-making operations, and there is no money in dedicating significant resources to unearthing conspiracies and cover-ups, and then risking mind-boggling sums to defend them in court.</p>
<p>&#8220;(In the very rare instances where investigative reporting does happen on local newspapers, radio or TV stations, it tends to be because a journalist has been prepared to spend hours, days and weeks of their own time pouring (sic) through documents obtained under the Freedom of Information Act.)&#8221;</p>
<p>It advises heads to send out background notes on academy status, because: &#8220;It is more than possible that the journalists on your patch may not have a full grasp of what the Academies programme is, or how or why Academies are different to maintained schools.&#8217;</p>
<p>And you&#8217;re not necessarily trustworthy. Tips in the guide include: &#8220;Try to find out what the aim of the story is. Be aware that you can give a quote in one context and it can be twisted and fitted entirely into a different context.&#8221;</p>
<p>So that&#8217;s it then, as far as your local academy school head is concerned, you&#8217;re probably an untrustworthy low-paid &#8216;churnalist&#8217;, ready to be spoon-fed stories to ease your 60-hour desk bound working week, toiling into the night for weeks to land that big exclusive. So don&#8217;t disappoint, get your FoI request in asap. Acutally, I may have twisted the facts and fitted them into a different context, so you can read the full document <a href="https://www.education.gov.uk/publications/standard/publicationdetail/page1/DCSF-00023-2010" target="_blank">here</a> and make up you&#8217;re own mind &#8211; if you&#8217;ve got any spare time left.</p>
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